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Privacy Policy
Effective Date: 09/30/2024
The Citrine Owl (the “Store,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our store, website, or interact with us in other ways. This policy is governed by applicable laws in the State of Texas and the United States.
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1. Information We Collect
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We may collect the following types of information:
A. Personal Information:
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Full name
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Email address
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Phone number
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Mailing or billing address
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Date of birth (if required for specific services)
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Payment information (processed securely via third-party providers)
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B. Non-Personal Information:
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Browser type and version
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IP address
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Device information
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Browsing behavior on our website
C. Spiritual or Metaphysical Preferences :
We may collect information you voluntarily share about your interests (e.g., tarot readings, astrology, crystal healing) to better tailor our services and recommendations.
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2. How We Use Your Information
We may use your information to:
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Process and fulfill your orders or appointments
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Communicate with you about your purchases or inquiries
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Send newsletters or promotional materials (with your consent)
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Personalize your spiritual or metaphysical experience
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Improve our website, products, and services
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Comply with legal obligations
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3. Sharing Your Information
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We do not sell or rent your personal information. However, we may share information with:
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Service Providers: Payment processors, shipping companies, email services
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Legal Authorities: If required by law, subpoena, or to protect our rights and customers
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business
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4. Cookies and Tracking Technologies
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Our website may use cookies or similar tracking tools to enhance user experience. You can choose to disable cookies through your browser settings, although some features of our site may not function properly without them.
5. Your Rights and Choices (Texas Residents)
As a Texas resident, you have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate data
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Opt out of marketing communications at any time
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Request deletion of your data (where applicable)
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To exercise these rights, please contact us at:
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6. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children without parental consent.
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7. Security of Your Information
We take reasonable physical, technical, and administrative measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
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8. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.
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9. Contact Us
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If you have any questions or concerns about this Privacy Policy or our practices, please contact:
The Citrine Owl
Misty Jacovi